Chapter 3-4
Summary
Often simple things in life have needless complexity that arise from them. Passwords for example are one of the most misused things in the office and most workers will think of very simple passwords to use. This annoys security experts but it gives more hassle than it takes away. There are also people that do just fine in the world of all this complexity. They mostly use signifiers as keys to what is going on. These are just subtle clues that some people take advantage of that can tell them a lot of the surrounding world.
Discussion
These two chapters were opposites of each other in that it reveals the complexity that a lot of people run into on a daily basis and also the subtleties that allow a lot of people to live their lives as smoothly as possible.
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