Chapter 12-13
Summary
With all of the mistakes that occur obviously there are ways to make sure these won't occur. Training is done and constraints are put on different activities to help mistakes to be less. Standards are set in place to reduce mistakes as much as possible. Also, the observation of the grass is always greener on the other side is rampant in many people.
Discussion
I like how the author talked about finally the idea of curbing the mistakes that we make and how this is usually done. This needs to be addressed more to people and how it should be gone about.
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