Sunday, March 27, 2011

Paper Reading #17 - Estimating User’s Engagement from Eye-gaze Behaviors in Human-Agent Conversations

Comments
Aaron Kirkes

Stephen Morrow


Reference Information
I. Nakano Yukiko, Ryo Ishii, IUI’10, February 7–10, 2010, Hong Kong, China.

Summary
This article is on studying of eye-gaze in people when they are concentrating on a specific activity or event. The study of someone's eye-gaze can show that the person is interested or not and whether they are paying attention at any given time. Using this information the authors of this paper can create a way for developers to correctly implement their given program or activity. So for example, this study could be done during the time when a user watches television. The eye-gaze can be tracked to see what the user is interested in and/or whether the user gets bored with specific parts of the show. The specific study the authors performed, however, was to take a number of subjects and track their eye-gazes and movements while certain conversations were undertaken.

Discussion
I can actually see this type of technology and study be very helpful in many new areas of study. Using this technology could help designers find the subtle changes that they need in order to create a good experience for the user. Even if the user does not realize it, this technology can show when they are not paying attention to anything that the designer wants them to. So then the designer can go back and bring out the feature more in some way or redesign everything. The idea of tracking eye-gaze would make me think there would be much error but the authors did not have much trouble.

3 comments:

  1. This would add an interesting element to user studies for anything related to user interfaces. I also think it's cool that - based off of what I see in the picture - they used the Wizard-of-Oz technique we read about in HCI Remixed.

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  2. It is awesome that they used the Wizard of Oz technique! This sounds like it could be a great thing for advertisers while a detrimental thing to us users. Ads already flip out when our cursor hovers over it, if our eye were to accidentally see it who knows what would happen!

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  3. I agree that this type of technology can be very helpful. This could help out people who are giving presentations all of the time, this could be a beneficial feedback system. Another idea would be to use this system for teachers.

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